Shipping Policy

free shipping 3

Charming Outdoor Living, dba MSL Commerce only ships to United States addresses or APO/AFO and offers free shipping when the total amount of the order (before any discounts, taxes, and shipping and handling charges) equal $50.00 or more. All orders which total $49.99 or below require a flat shipping and handling charge of $7.95.

Most orders will arrive within 7-14 business days from the day the order was placed. Orders are occasionally sent in multiple shipments, depending upon the items ordered and their availability at the time the order was placed. There will be no additional shipping and handling charges if an order is sent in multiple shipments, if the order was placed at one time.

The amount of days before any order is received does not include orders placed during holiday seasons. Please allow an additional 5 days for shipping during those occasions.


Some items are subject to be on back order and may take longer to process. You will be contacted if we have any issues in regards to the shipping of your product.